指挥中心
Central Support for Officers, CCTV Checks and Incident Coordination

Frequently Asked Questions
What can the command centre support?
It can support agreed CCTV monitoring, officer coordination, escalation and incident reporting. The exact coverage and responsibilities are set out for your site.
Does 24-hour operation mean every camera is watched continuously?
No. Command centre operating hours and the monitoring coverage for an individual site are different. Confirm your site’s viewing schedule and service scope.
Can it support officers already at my site?
Support can be discussed around the officers’ duties, communication channels and escalation instructions. Responsibilities need to be agreed during onboarding.
Will someone attend when an incident is detected?
Attendance is not automatic. The agreed procedure defines who is contacted, what actions are authorised and whether physical response is included.
What is needed to onboard a site?
Prepare site contacts, escalation instructions, camera and network details, operating hours, access permissions and the reports you require.
Discuss Your Security Requirements
Tell us about your premises, coverage needs and preferred start date so we can assess a suitable proposal.
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